‘I’m a Customer Support Agent who works 24/7, speaks 50+ languages, and doesn’t take a day off.’
– Your Saralio
Get startedAI voice support:
traditional phone support:
Faster, Better and Cheaper Support
In Europe, the average annual salary for a customer support agent is typically in the range of €18,000 to €24,000, depending on the country and level of experience.
If your business employs a team of 10 phone support agents, the annual salary costs alone can range from €180,000 to €240,000.
Traditional Support Agent
€18,000 to €24,000
(Average annual salary)
Agents needed: 10 at €18k – €24k / year
Annual Cost: €180,000 – €240,000
Annual Savings: €0
AI Voice Agent
€5,000 to €10,000
(Estimated cost for medium size business)
Agents needed: 1 (Can handle 100s of calls at the same time)
Annual Cost: €5,000 – €10,000
Annual Savings: €175,000 – €230,000
5-Year Savings: €875,000 – €1,150,000
By automating 90% of your phone support with AI voice agents, you can reduce staffing needs by up to 90%, saving €162,000–€216,000 each year—without sacrificing service quality. And that’s just for one year; in five years, you’ll save between €810,000 and €1,080,000 on the cost of your customer support.
How AI Voice Agents Speed Up Support and Drive Growth
Instant Answers, 24/7
Customers get immediate help any time of day, eliminating wait times and after-hours gaps. This reduces frustrations and complaints on the side of your customers.
No More Repetitive Tasks
AI handles FAQs, order tracking, order updates, account checks, and appointment bookings—freeing your human team for complex or high-value cases.
Seamless Call Handling
Our system can manage hundreds of calls simultaneously, ensuring you never miss a customer, even during peak times.
Consistent, High-Quality Service
Every caller gets the same friendly, accurate support, every time.
Scalable for Growth
As your business expands, our AI grows with you—no need to hire and train new staff for every surge in demand.
Smart Escalation
Transfers complex or sensitive issues to human agents, providing full context for a smooth handoff.
Continuous Improvement
Learns from every call, getting smarter and more efficient over time.
Businesses using AI voice agents:
Lower Support Costs
faster resolution times
and higher customer satisfaction, unlocking resources to invest in growth and innovation.
How It Works
Customer Calls In
The AI voice agent answers immediately—no hold music or menus. The customer simply states their question or request in their own words.
Speech Recognition & Understanding
The system utilizes advanced speech recognition and NLU (Natural Language Understanding) to accurately understand the customer’s needs, whether it’s tracking an order, updating account details, or obtaining product information. This happens in real time without awkward pauses in conversation.
Instant Resolution or Smart Routing
For common questions, the AI provides an instant, accurate answer or completes the task (like booking an appointment or processing a return).
If the issue is complex, the AI seamlessly transfers the call to a human agent—along with all conversation details—so the customer never has to repeat themselves.
Real-Time Updates & Integration
The AI agent updates your CRM or helpdesk automatically, logs the interaction, and even sends follow-up emails or texts if needed
Learning & Optimization
Every interaction helps the AI get better at understanding your customers and resolving issues faster, thanks to built-in machine learning.